Amplify eReferral Network: Service Description

eReferral refers to the automation of one or more activities involved in initiating, negotiating, and closing the referral process, usually from a primary care clinician to a specialist. The software employed by Amplify Care is the Ocean eReferral Network, developed by OceanMD.

The OceanMD eReferral solution is an EMR-integrated, cloud-based technology that allows healthcare providers to search for specialists, view wait times and locations and create a referral in real time.

The OceanMD eReferral platform is used by referring clinicians (“Referrers”) to send patient data (including personal health information) to “Referral Targets”, i.e., specialists or other health service providers to which the Referrer wishes to refer the patient for the further provision of care.

As of August 2025, Amplify Care’s eReferral Network operates adjacent to the eReferral Ontario Network managed by Ontario Health and technology is  in place to  enable the movement of referral information between the two networks if and as clinically required.

At the time of writing, OceanMD Privacy and Security documentation can be accessed via the OceanMD Trust Centre.