Enhancements made to patient email notifications
Quick Facts
- A total of 58,195 patients provided consent to receive email notifications about their referral
- To date, 6959 patients completed a Patient Experience survey
- Over 40 enhancement requests were logged from the patient satisfaction survey in the past year
Key takeaways
Feedback received from the Patient Experience Survey, clinical champions and eReferral deployment teams is a rich source of evidence to inform numerous enhancements to the structure and functionality of the patient email notifications.
I have some brain/memory problems and electronic referral helps me. It gives me one more level of reminder, information and appointment expectations.
Patient Testimonial
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Patient experience with eReferral in Ontario
Patients who receive appointment information and reminders through eReferral, report an improved healthcare experience and…
-
eReferral and wait times to access DI services
The use of eReferral for diagnostic imaging (DI) orders enhances workflow efficiency, supporting faster processing…
-
Webinar on leveraging AI scribes for your ideal practice (part 1)
Sharing some tips, tricks, and key takeaways from our Ideal Primary Care Practice Model webinar,…
-
Ocean Security FAQ