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clinical efficiencies diagnostic imaging eReferral eServices

eReferral supports access to Diagnostic Imaging across Ontario

Key takeaways

Electronic referral for Diagnostic Imaging (DI) requests has resulted in improved clinical efficiencies and a high degree of patient satisfaction.

203
DI sites are receiving eReferrals across the province
228,000+
Patients have been referred for DI Services using eReferral
391,000
DI requests have been processed through eReferral

Quick facts

eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location, wait time, or patient preferences

eReferral provides referring clinicians access to a health map that allows referrers to see the wait times and locations so that the clinician and the patient can make an informed decision about their referral

eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 176,000 patients have consented to receive email notifications about their DI referrals and appointments

88% Of DI patients surveyed said they were satisfied with their eReferral experience

95% Of DI patients surveyed said that eReferral email notifications improved their referral experience

It’s so much more efficient. Don’t have to worry about missed calls​

eReferral DI Patient

Easy, quick and provides a time and date in my email inbox that I can reference ​

eReferral DI Patient

I received my appointment time within minutes of the NP sending the referral electronically and no wasted paper!​

eReferral DI Patient

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