Integration with Ocean eReferral enhances Cerebrum users’ workflow in Waterloo-Wellington
Users at K-W CardioPulmonary Services (CPS) have gained many efficiencies in their referral processing since the integration of Ocean eReferral...
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A case study on a clinic’s experience using Online Appointment Booking for cervical cancer appointments and reminders for patients
Preventative care is a pillar of primary health care. Since the 1980s, there has been a dramatic decline in the...
A case study on the implementation of a centralized, integrated Online Appointment Booking solution at a COVID-19, Cold & Flu Care Clinic
In 2021/2022, Ontario Health (OH) funded the implementation of a centralized, integrated Online Appointment Booking (OAB) solution for COVID-19, Cold...
eFax through Ocean eReferral
eFax is a solution that enables existing Ocean eReferral senders to submit referrals to receiving specialists who are yet to...
eConsult and eReferral supporting the chronic pain pathway
One in five Canadians suffer from chronic pain1. Wait times for multidisciplinary chronic pain clinics are extremely long, ranging from...
A case study comparing patient no shows between appointments booked online versus other booking methods
A patient no-show means that a patient has failed to come into the clinic for a scheduled appointment without providing...
Fiscal year 21/22 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a large degree of expansion in fiscal year...
Patient experience with eReferral Appointment Reminders
Patients who are emailed appointment reminders report a positive outcome from this service. Quick Facts When clinicians include a patient’s...
Online Appointment Booking: A case study on potential cost-savings from a Family Health Team perspective
Ontario Health has provided funding for the installation, onboarding, and licensing costs for healthcare practitioners who have implemented Online Appointment...
Patient Email Collection: A case study on collecting patient emails from a Family Health Team perspective
Secure email is one of the most common forms of communication today. In order to communicate effectively with patients, clinics...
Triaging Referrals to eConsult (TReC)
TReC is a workflow that allows specialists to respond to referrals with advice, through an eConsult if they deem it...
eReferral supports community mental health services in Ontario
Key takeaways Electronic referral (eReferral) for Community Mental Health (CMH) services across Ontario has led to an improved clinical and patient...
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