Patients are highly satisfied with eReferral for diagnostic imaging
Based on Diagnostic Imaging eReferrals sent in seven sub-regions (WW, ESC, SE, NE, Champlain, SW and HNHB) from March 2018 to September 2020:
- In total, 96,145 DI referrals have been sent through Ocean
- A total of 4,058 patients referred for a DI scan responded to the survey
- 74% of patients referred electronically for DI within the past 12 months have a scheduled appointment or have been seen
- To date, 933 clinicians in Ontario have adopted and sent DI referrals electronically through Ocean eReferral network
Key takeaways
Patients referred for Diagnostic Imaging by eReferral are highly satisfied with the healthcare experience and time to access care.

Within a day of my original referral I had an appointment booked and a time that didn’t interfere with my work schedule. Thanks.
This was amazing! I felt informed at all times, which helps reduce anxiety.
Patient Testimonials
Patient Satisfaction Survey
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Co-design in Primary Care: creating solutions that address clinician needs
The Healthcare Experience and Advancement Lab (HEAL) emphasizes the importance of co-designing digital health solutions…
-
Our supports for building strong Primary Care Networks
Amplify Care provides expert support to Ontario Health Teams and healthcare agencies in building and…
-
Family doctors harnessing the power of AI scribe technology to reduce burnout and enhance patient care
Amplify Care and partners have received a $1 million Health Care Unburdened Grant to implement…
-
Integration with Ocean eReferral enhances Cerebrum users’ workflow in Waterloo-Wellington
Users at K-W CardioPulmonary Services (CPS) have gained many efficiencies in their referral processing since…