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Amplify Care

Specialists’ satisfaction with eReferral in OH-West

Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based on data collected from a recent user satisfaction survey of all users of eReferral from across the province completed in July 2020.

  • Over 500 providers are receiving eReferrals in OH-West Region
  • Over 150,000 eReferrals have been processed in OH-West since 2017
  • 80% of specialists believe eReferral makes it easier to track patient referrals
  • 76% of specialists are satisfied with eReferral
  • 71% of specialists believe eReferral improves communication and the sharing of patient information between health care providers
  • 65% of OH-West region specialists surveyed are using eReferral every week

Key takeaways

eReferral users in Specialist Care within the OH-West Region find eReferral improves their referral processes and encourage widespread expansion of use by referring healthcare providers.

81%
of users in Specialist Care find eReferral easy to use
81%
of users in Specialist Care would recommend eReferral to other healthcare providers

Office Administrator
West Region Specialist

Physician
West Region Specialist

Office Administrator
West Region Specialist

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