Triaging Referrals to eConsult (TReC)
TReC is a workflow that allows specialists to respond to referrals with advice, through an eConsult if they deem it appropriate, often eliminating the need for an in-person appointment for the patient. As of April 2022, participating specialists have responded to 9% (n=307) of their eReferrals with an eConsult.
TReC was previously known as eReferral to eConsult Proof of Concept (eRC) and went through two phases of development and evaluation. The evaluations results informed decisions to make this workflow a permanent part of eServices Program.
Key takeaways
Enabling specialists to respond to an incoming eReferral with an eConsult has provided incredible benefit to both clinicians and patients by improving access to specialty care and advice.
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