Case studies & evidence briefs Archives - Page 3 of 7

Patient experience with eReferral email notifications in OH-East

Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer eReferral to their previous referral...

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Ocean

eReferral annual user satisfaction survey September 2022 – increase in usage

The Ontario eServices Program deploys a User Satisfaction Survey once a year in order to gather feedback on user experience with Ocean...

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Ocean

Integration with Ocean eReferral enhances Cerebrum users’ workflow in Waterloo-Wellington

Users at K-W CardioPulmonary Services (CPS) have gained many efficiencies in their referral processing since the integration of Ocean eReferral...

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cancer

A case study on a clinic’s experience using Online Appointment Booking for cervical cancer appointments and reminders for patients

Preventative care is a pillar of primary health care. Since the 1980s, there has been a dramatic decline in the...

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A case study on the implementation of a centralized, integrated Online Appointment Booking solution at a COVID-19, Cold & Flu Care Clinic

In 2021/2022, Ontario Health (OH) funded the implementation of a centralized, integrated Online Appointment Booking (OAB) solution for COVID-19, Cold...

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Ocean

eFax through Ocean eReferral

eFax is a solution that enables existing Ocean eReferral senders to submit referrals to receiving specialists who are yet to...

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chronic pain

Virtual Assistants

EMR Tools

Shield

AI Scribes

eReferral

eConsult

Online Appointment Booking

Change Management

Practice Facilitation

Integrated Care

Primary Care Collaborative

Knowledge Translation & Evaluation

Healthcare Experience Advancement Lab (HEAL)

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Introducing Amplify Care: same mission with a new name and an even bigger impact

Case studies & evidence briefs

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Patient experience with eReferral email notifications in OH-East

eReferral annual user satisfaction survey September 2022 – increase in usage

Integration with Ocean eReferral enhances Cerebrum users’ workflow in Waterloo-Wellington

A case study on a clinic’s experience using Online Appointment Booking for cervical cancer appointments and reminders for patients

A case study on the implementation of a centralized, integrated Online Appointment Booking solution at a COVID-19, Cold & Flu Care Clinic

eFax through Ocean eReferral

eConsult and eReferral supporting the chronic pain pathway

A case study comparing patient no shows between appointments booked online versus other booking methods

Fiscal year 21/22 eReferral highlights

Patient experience with eReferral Appointment Reminders

Online Appointment Booking: A case study on potential cost-savings from a Family Health Team perspective

Patient Email Collection: A case study on collecting patient emails from a Family Health Team perspective