Exploring the experience of eReferral users in primary care
The Technology Acceptance Model1 emphasizes that “acceptability” – the perceived ease of use and perceived usefulness of a technology –...
Formerly eHealth Centre of Excellence, learn about the new brand
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eReferral supports mental health and addictions in Ontario
Key takeaways Electronic referral (eReferral) for Mental Health & Addictions (MH&A) has expanded across Ontario, enhancing the patient experience throughout...
eReferral supports diagnostic imaging in Ontario
Key takeaways Electronic referral (eReferral) for Diagnostic Imaging (DI) has expanded across Ontario, enhancing the patient experience throughout the province ...
eReferral supports cataract surgery in Ontario
Key takeaways Electronic referral (eReferral) for Cataract Surgery has expanded across Ontario, enhancing the patient experience throughout the province Quick...
Exploring the relationship between patient satisfaction and age with the eReferral process
Background The rapidly growing population of older adults is increasingly adopting technology, challenging the misconception that they are either dissatisfied...
A case study on introducing neighbourhood-level marginalization data into the EMR using bot technology
Social determinants of health (SDoH) are social factors, including education, housing, employment, and social support, that can impact patient outcomes....
Ontario eServices Program evaluation summary report FY 23-24
This newsletter provides a highlight of the evaluation Ontario eServices Program activities within fiscal year 23-24. Our program evaluation is...
User experience with eReferral
In September 2023, 868 eReferral users within Ontario provided feedback on their eReferral experience. The users rated their experience with...
Patient experience with eReferral in Ontario Health Central Region
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer eReferral to their previous referral...
Patient experience with eReferral in Ontario Health West Region
Patients who receive appointment information and reminders through eReferrral, report an improved healthcare experience and prefer eReferral to their previous...
Patient experience with eReferral in Ontario Health Toronto Region
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer eReferral to their previous referral...
Patient experience with eReferral in Ontario Health North Region
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer eReferral to their previous referral...
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